DISTANCE SALES AGREEMENTS

FLORYA RUGS

ARTICLE 1 – PARTIES

SELLER:

Trade Name: FLORYA RUGS

Legal Name: MOHAMMAD ASLAM NAZAR

Business Type: Şahıs Şirketi (Sole Proprietorship)

Tax Office: Avcılar Vergi Dairesi Müdürlüğü

Tax Number (VKN): 6300702335

Address: DENİZKÖŞKLER MAH. ZAFER CAD. DERYA APT DERYA APT NO: 30 C İÇ KAPI NO: 42 AVCILAR / İSTANBUL / TÜRKİYE

Telephone: +90 501 093 02 95

Email: floryarugs@gmail.com

Website: https://floryarugs.com/

BUYER:

The individual or legal entity who places an order through the FLORYA RUGS website and whose details are provided during the purchase process.

ARTICLE 2 – SUBJECT

The subject of this Agreement is the sale and delivery of products ordered electronically by the BUYER through https://floryarugs.com/ and the determination of the rights and obligations of the PARTIES in accordance with Consumer Protection Law No. 6502 and the applicable Distance Contracts Regulation.

ARTICLE 3 – PRODUCT AND ORDER DETAILS

The product name, type, design, dimensions, colour, quantity, sales price and total order amount are specified in the BUYER's order confirmation.

Payment Method: Credit Card / Debit Card / Bank Transfer or other available payment methods.

Delivery Address: The address specified by the BUYER during checkout.

ARTICLE 4 – GENERAL PROVISIONS

4.1. The BUYER confirms that they have read and understood the product characteristics, sales price, payment method and delivery information displayed on the FLORYA RUGS website before placing the order.

4.2. The SELLER undertakes to deliver the ordered products to the BUYER or the designated recipient at the specified address within the delivery period stated during checkout, subject to applicable legal limits.

4.3. The SELLER is responsible for delivering the products in good condition and in accordance with the specifications stated on the website.

4.4. If payment is not successfully completed or is cancelled by the bank or financial institution, the SELLER shall not be obliged to deliver the product.

4.5. In cases of force majeure or circumstances beyond the SELLER's reasonable control that prevent delivery, the BUYER shall be informed and may exercise their legal rights, including cancellation and refund where applicable.

4.6. In the event of defective, damaged or incorrectly delivered products, the BUYER shall have the rights provided under applicable consumer protection legislation.

ARTICLE 5 – RIGHT OF WITHDRAWAL

The BUYER has the right to withdraw from the purchase within fourteen (14) days from the date of receiving the product, without providing any reason, subject to applicable legislation.

To exercise this right, the BUYER must notify the SELLER in writing by email:

Email: floryarugs@gmail.com

The product must be returned in accordance with applicable legal requirements. Refunds shall be processed within the statutory period using the original payment method.

Return shipping costs shall be handled in accordance with applicable legislation and the return shipping information provided before purchase.

ARTICLE 6 – PRODUCTS EXCLUDED FROM THE RIGHT OF WITHDRAWAL

In accordance with Article 15 of the Distance Contracts Regulation, the right of withdrawal may not apply to certain products.

For FLORYA RUGS, this may include rugs specially manufactured or personalised according to the BUYER's individual requirements, such as custom dimensions, personalised designs or special specifications, where the statutory exception applies.

Standard, non-personalised rugs remain subject to the applicable statutory right of withdrawal.

The BUYER's rights concerning defective or damaged products shall not be affected.

ARTICLE 7 – DELIVERY AND INTERNATIONAL SHIPPING

FLORYA RUGS provides delivery within Türkiye and to selected international destinations.

Delivery times and shipping costs shall be communicated to the BUYER during checkout.

International orders may be subject to customs duties, import taxes and other charges imposed by the destination country. Such charges shall be communicated before purchase where applicable.

ARTICLE 8 – PRIVACY AND PERSONAL DATA

The SELLER processes the BUYER's personal information in accordance with applicable data protection legislation, including Turkish Personal Data Protection Law No. 6698 (KVKK).

Personal information may be used for order processing, payment, delivery and customer service purposes, in accordance with the FLORYA RUGS Privacy Policy.

ARTICLE 9 – COMPETENT COURTS

For disputes governed by Turkish consumer legislation, Consumer Arbitration Committees and Consumer Courts shall have jurisdiction in accordance with Law No. 6502, applicable monetary limits and jurisdictional rules.

Mandatory consumer protection rights under applicable international legislation shall also be respected.

ARTICLE 10 – ACCEPTANCE

By placing an order through the FLORYA RUGS website, the BUYER acknowledges that they have read and accepted this Agreement and the preliminary information provided before completing the purchase.